CONSUMER · AnsweringServices
Every call answered live — by a real Ghanaian receptionist or a clearly-labelled AI agent. 24/7 coverage, bilingual English and French, for businesses in Ghana and across the US, UK and Canada.
See transparent pricing — Human · AI · Hybrid, in USD or Ghana cedis →Coverage
Live agents and AI, around the clock — every call answered in your business name, in seconds.
Coverage shown is our service reach and answer-speed standard — not a live activity counter.
Inside the operation
The team behind the line
Adwoa Osei 
Kwame Boateng 
Patricia Mensah Process
Within 2 working days of signup, your account manager meets with you (in person at Lister House, or by video call) to design the exact intake flow for your business: greeting, qualifying questions, message format, urgency routing, escalation paths. We capture your brand voice in writing so every agent represents you consistently.
⏱ 2 days
We assign 4-6 agents to your account (so any one is always available) and train them on your script, your brand voice, your specific services, and your industry context. Test calls happen in controlled environment before live cutover.
⏱ 3 days
Your existing number redirects to us, OR we publish a new number you advertise. Either way, calls flow from Day 5. Daily reports land in your inbox each morning. Weekly review call with your account manager for the first month, monthly thereafter.
⏱ From Day 5 onward
Services
Trained agents answer your business calls around the clock — including nights, weekends, and public holidays. Average pickup time: 8 seconds…
Integrated with your calendar (Google Calendar, Microsoft 365, Calendly, or your CRM). Our agents book, reschedule, and confirm appointments…
Custom qualifying scripts your agents follow on every inbound. Qualified leads land in your CRM or inbox immediately; non-qualified callers …
For restaurants, retailers, and service businesses — our agents take orders, verify delivery details, process payments (where integrated), a…
Critical-response answering for plumbers, electricians, locksmiths, and security services. Defined urgency tiers, dispatch protocols, and in…
English + Twi + Ga as standard. French available for Togo-facing operations. Every agent culturally fluent, business-trained, and coached on…
Sectors
Pricing
These are the prices. Choose Human, AI, or Hybrid.
International rates undercut US, UK and Canada domestic answering services — and outsourced answering runs a fraction of a US/UK in-house receptionist (~$31k–$51k/yr). Ghana-based businesses pay the local cedi rate.
Human: Professional human agents — the warmth and judgement only people bring. Always labelled Human.
Annual $486 — $54 less than 12× monthly
Annual $1,566 — $174 less than 12× monthly
Annual $3,186 — $354 less than 12× monthly
AI: AI handles routine calls and escalates anything complex or sensitive to a human. Always labelled AI — no human is implied.
Annual $248 — $28 less than 12× monthly
Annual $788 — $88 less than 12× monthly
Annual $1,598 — $178 less than 12× monthly
Hybrid: AI for routine volume, human escalation for the complex and sensitive — you set the rules.
Annual $378 — $42 less than 12× monthly
Annual $1,177 — $131 less than 12× monthly
Annual $2,387 — $265 less than 12× monthly
Prices declared canonical baseline per LAW-67. No discount, introductory, or limited-time framing. International prices in USD; Ghana prices in cedis (the international rate ÷ 3). Human, AI and Hybrid are always labelled — AI handles routine calls and escalates complex or sensitive ones to a human.
Guarantee
Our promise to every ProAnswer Ghana client: every call answered in under 10 seconds, every message forwarded within 5 minutes of the call ending, every agent professional and on-brand. We measure this monthly. Where any metric misses target, we credit you proportionally — autom…
Read the full guarantee →Tell us what you handle now and what's slipping. We respond within 1 business day.