Services
7 operational services. Each backed by the guarantee.
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24/7 Call Answering
Trained agents answer your business calls around the clock — including nights, weekends, and public holidays. Average pickup time: 8 seconds. Calls handled in English, Twi, or Ga as required. Every ca…
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Appointment Scheduling
Integrated with your calendar (Google Calendar, Microsoft 365, Calendly, or your CRM). Our agents book, reschedule, and confirm appointments directly into your system. Conflict prevention, confirmatio…
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Lead Qualification
Custom qualifying scripts your agents follow on every inbound. Qualified leads land in your CRM or inbox immediately; non-qualified callers receive polite professional handling. Result: your sales tea…
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Order Taking
For restaurants, retailers, and service businesses — our agents take orders, verify delivery details, process payments (where integrated), and confirm with the customer. Orders flow directly to your f…
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Emergency Dispatch
Critical-response answering for plumbers, electricians, locksmiths, and security services. Defined urgency tiers, dispatch protocols, and instant alerts to your on-call team. Most dispatches inside 4 …
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Bilingual Customer Service
English + Twi + Ga as standard. French available for Togo-facing operations. Every agent culturally fluent, business-trained, and coached on your specific tone and brand voice.
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Outbound Confirmation Calls
Booking confirmations, payment reminders, satisfaction surveys, appointment confirmations. Outbound campaigns scheduled to your rhythm, scripts approved by you, reports daily.